WHAT CUSTOMERS ARE SAYING:

• 5★★★★★ - "We love our Independent Home tub. My husband and I both have issues because we're 85 and 86, and he has a terrible back. And so, we've been talking about getting more of these tubs. This young man called and said he was in our area making calls, and that they were putting a special out. He said, "I'm from the Dallas area, but I'm in Amarillo, and I would love to come and present this to you." I asked if he could be here at 10 a.m., which was a Saturday morning in December. He was here at 10 o'clock that Saturday morning. It was very unusual for anybody to make that kind of prompt call by phone, especially in person. We met with him, but we had to go to MD Anderson. My husband has cancer, and we were going down for a check-up. And so, we told him, "Nate, we cannot sign now because we don't know what we're gonna find out when we get to MD Anderson, and we must wait and see what we have going on." He said he would be working in the Amarillo area and that he would call us. We had to go down on Wednesday, see the doctor, have a test run, do the doctor's thing on Thursday, and we started home Friday. I asked Nate what the plan was, and he said he'd call us at 4 o'clock Friday. We were driving through Fort Worth, Texas, at 4 o'clock Friday, and I received a phone call from him. He stayed over to meet with us Saturday morning. He was here at 10 o'clock. He called at 4 o'clock. You don't find that in this world today from young people. And so, that made a great impression on us. We went through it all. We had looked at some others, and had tried to get local plumbers, even from as far as Lubbock and Amarillo, to come and give a look at where it had to go and see what could be done about it. We talked to the guy in New York. We talked to one in Des Moines who was head of the contractors. Then Christmas came and went. So we decided we would do it after Christmas. They contacted us, gave us a time that the contractors would be here, and came a day and a half early. They called, and this is Shonda and Shasta. Shasta's the head of contractors. She called and said, "Could we come and look? We know this is gonna be an unusual job for us." They came out Sunday evening, and were here when they said they would be. They told us that they would be here at 9 a.m. Monday to start the work, and they had a plan. They were here at 9 o'clock every day because that's the time they chose to come. These two women did an awesome job. We enjoy the air bubbles and the water jets. We like the low shower. When we went back to the doctor for the first time after my husband had used it just a couple of times, his back was so much better that the doctor told us that it had probably moved some muscles off of the nerves that were giving him a lot of his problems. We're very satisfied."

  Doreen, Walk In Tubs in Gilmer, TX

  2020-10-26

• 5★★★★★ - "Had a great experience with Independent Home. I couldn’t ask for better people. The team was nice, friendly, professional and cleaned up after themselves. I liked the looks of the bathtub that we got from them, although we can’t use it now because my hot water heater had given up."

  John in Grapeland, TX

  2016-08-23

• 5★★★★★ - "We're highly delighted with our walk-in tub. I'm 84 years of age. My wife is 83. We're both getting to the age when it's a bit difficult to step into things, so we had been thinking for some time about getting a walk-in tub. The dealer was absolutely superb. The guy who came initially was a very nice chap. They were very pleasant gentlemen. We had no bad experience with the installation or the use of the tub. My only problem is that you do not realize the capacity of the tub. So, our first experience was that our hot water tank couldn't accommodate it. We had to increase the heat level because it needed more water than a normal bath. We had to make the water hotter for it to be satisfactory. Other than that, we are highly satisfied with the purchase. We were glad we did it." John in Fort Worth, TX"

  John in Fort Worth, TX, Walk In Tubs in Fairfield, TX

  2016-08-23

• 5★★★★★ - "Independent Home had a salesman come out. We sat and talked for about 30 minutes, and I decided on the tub I wanted. It would fit in my bathroom. The installation team was very good. And it's been working fine ever since. I like my bathtub, and I've been using it every other day."

  Andrea, Walk In Tubs

  2016-08-23

• 5★★★★★ - "I got the biggest model Independent Home has because I'm pretty large myself. Their salesman was very nice. He sold me in one sitting. The installation team was nice as well and were courteous men. I appreciate them."

  Charles, Walk In Tubs

  2016-08-23

• 5★★★★★ - "An Independent Home representative came out to show us their product. We were discussing the pros and cons of each one. We’re getting older, and we wanted to be prepared. If we became incapacitated and had to be wheelchair-bound, we wanted it to be accessible. We got the wheelchair accessible bathtub and are enjoying it. It’s relieving my husband’s back. He gets out in the garden, and then he gets into the tub. He can relax while using it. We had a good rapport with the installers. We recommended Independent Home to our neighbor. She ordered, and they have installed hers."

  Carolyn, Walk In Tubs

  2016-08-23

• 5★★★★★ - "Independent Home's walk-in bathtub is great; I really like it. The salesman was very thorough. I'm very pleased with it. It was the best deal I could get. My bathroom is so small that it had to be the style that replaces the shower, and it worked out great. They did a really good job!"

  Wanda, Walk In Tubs

  2016-08-23

• 5★★★★★ - "We had gotten a price from another walk-in tub company a couple of years ago, and it was way too expensive. We heard about Independent Home, and I told their rep how much it was. She said they could do it for less than that, so I told them to come out and show it to me. The salesman was very helpful, and he explained everything in great detail. When the workers came, they got everything done. They had to come back out and do one thing for us that they didn’t have time to do before, and everything went fine. I enjoy using the tub's massaging jets as it's very relaxing."

  Diane, Walk In Tubs

  2016-08-23

• 5★★★★★ - "I like my Independent Home walk-in tub. After listening to what the salesman said, it seemed right for me because I can't walk well enough. I got the tub. It's easy to shower and bathe in. I didn’t have to step up high like in a regular tub. We didn’t have any problem when we purchased the bathtub. We called them and arranged the payments. The installation crew was very nice."

  Gloria, Walk In Tubs

  2016-08-23

• 5★★★★★ - "A man from Independent Home called me and was very nice. I asked him about the price and told him to put in the walk-in tub. The installer did a great job and answered all my questions. He said to turn on the water, flip the switch, sit in the tub, and not open the door until it has drained completely."

  Wayne, Walk In Tubs

  2016-08-23

• 5★★★★★ - "I’m disabled and in a wheelchair, so I went with the handicapped walk-in tub, and I chose Independent Home because of their warranty. Their people were excellent, and the installation was marvelous and expedient. The tub makes bathing a lot easier and safer. It was an enjoyable experience, and the tub’s quality is beyond my expectations"

  John A.

  2026-09-30

• 5★★★★★ - "I had fallen in the bathroom and was having difficulty getting in and out of the tub. The low step-in and safety seat give me the peace of mind I need."

  Terry F.

  2026-09-30

• 5★★★★★ - "The hydro and air jets are exactly what I needed to manage my arthritis. I feel so refreshed after taking a bath."

  Peter T.

  2026-09-30

• 5★★★★★ - "Dad needed a walk-in tub after he fell in the bathroom. Independent Home Walk-in tubs were a great solution, and the tub allows him to live independently."

  Marie

  2026-09-30

• 5★★★★★ - "I thought walk-in tubs were all the same, and I decided I wanted one. I got an Independent Home tub, and I like the fact that when I’m in a hurry, I can take a shower. My experience working with the sales representative was great, and I liked him very much. When they came and put it in, they were very professional, and it didn’t take them very long. They did a beautiful job."

  Sherlene D.

  2026-09-30

• 5★★★★★ - "I like the factory-direct pricing and no middleman. The other quotes were 25% more for a lower-quality product and without a lifetime warranty."

  Harold J.

  2026-09-30

• 5★★★★★ - "Our experience with Independent Home has been great. It was nothing but the best. They have the best price and their reps have been great. They were outstanding people, top of the line, very honest and hardworking. Their installation team was great too. They're very outstanding as well, very professional and concerned. They made sure they did it right and they didn’t tear up our bathroom. They're very conscientious. In fact, my wife said we should have done it a year ago."

  Dan in Dallas, TX

  2016-08-23

• 5★★★★★ - "Independent Home had a couple of nice features in their walk-in tub, and after talking with them and going over the price, we decided to go with them over other manufacturers. I was just in the market, and they were giving me the right answers. The dealer who assisted me with my purchase was very nice, knowledgeable, answered all my questions, took all the measurements, and looked over everything. Then we negotiated a good price. The crew that came to install it was a two-man crew. They removed all the old stuff, rearranged everything, put the tub in, had it in at the end of the day, and everything was cleaned up and hauled off. They’re very nice and professional from start to finish. All in all, Independent Home has great customer relations and a good crew."

  Don, Walk In Bathtub Installation

  2016-08-23

• 5★★★★★ - "My mother has wanted a walk-in bathtub for a long time. She already had someone come to the house, and she was extremely unsatisfied with him. He was so pushy and rude when he found out we wanted to look around. He was very unhappy that we weren't gonna get it right at that second. Then I found Independent Home online, and when we called, the gentleman she talked to was so nice and helpful, and everything went smoothly. The tub's beneficial because she's getting so much out of it, and this has just been great." Condy in Midlothian, TX"

  Condy in Midlothian, TX, Walk In Bathtub Installation

  2016-08-23

• 5★★★★★ - "Purchasing the walk-in tub wasn't difficult. It took us three weeks because we were at doctor's appointments, so we missed quite a few calls, but once we could sit down and talk to their rep, we decided to go with it. My husband recently had hip surgery, and it was thought that the tub would help massage him and give him his strength back, and now he's already feeling a bit of a difference. Independent Home had a great installation team. They told us it would take four hours, and it did; they were done and out. The tub is great, but when filling it up, it has to go to a certain level before one can start the jets. But other than that, my husband and I enjoy it. I would recommend it."

  T., Walk In Bathtub Installation in Teague, TX

  2016-08-23

• 5★★★★★ - "A representative of Independent Home called, and we were interested. They were very thorough in explaining everything and answered all of our questions. They gave us time to think about it. We already had thoughts that we needed it since we're both 82 years old, and getting in and out of the bathtub is tricky. Our experience with their sales representative was pleasant, or we never would've considered it. The installation team did a very good job. The tub looked very finished, like it had been that way forever. I was very impressed. In fact, last evening they called to see if everything was okay and if we had any questions or problems. It was nice, and I felt really good about that."

  Wilene in El Paso, TX, Walk In Bathtub Installation

  2016-08-23

• 5★★★★★ - "My daughter was worried about me getting in and out of my tub, so she called Jacuzzi and made an appointment. Jacuzzi came and told us it would be $17,000. I could not pay that, and I said no. Then Independent Home called in. They came and gave a price that I could afford. The sales representative was very nice. I'm happy with the tub. I have been enjoying it. I probably do the hydrotherapy maybe a couple of times a week. That's the time I use the sit-down shower. It's easy to shampoo my hair, and nice to be able to take my bath like I always did."

  Molly in Conroe, TX, Walk In Tub Prices

  2016-08-23

• 5★★★★★ - "I've wanted to get an Independent Home walk-in tub. The next-door neighbors got one, and I told them to send the guy over, and they did. It's convenient because I got it quickly, and the purchasing process was very easy. We bought a tub with a very wide door. My husband is handicapped, and this model's easy to get in. He has global anoxia and has a hard time standing. We have a handicap shower, and it's been great for him to sit in there and know he's not gonna fall. I can stand right next to him, bathe him, and he enjoys it. He's having trouble with his knees, and I had to soak them, and having the tub made a big difference. The hot water feels good and he doesn't notice it, but I noticed a difference in how he can walk and get around which was getting very difficult for him to do. The tub's very easy to clean and maintain. Everything went very well, and we're enjoying it very much." Dorothy in Belton, TX"

  Dorothy in Belton, TX, Walk In Bathtub Installation

  2016-08-23

• 5★★★★★ - "We had a different tub, and my wife was having trouble getting in and out of it. We got an Independent Home tub, and we're enjoying it. It has water jets on it. The installation team was good and did everything they said they would."

  Robbie, Walk In Bathtub Installation

  2016-08-23

• 5★★★★★ - "I had a liver transplant, so it's hard for me to take a bath and to have a shower. The sales rep from Independent Home came out to discuss everything and what the payments would be. I was in Dallas at the time of the installation evaluating the liver transplant, but when I walked in at home, everything was wonderful. I like that I have a choice between the shower and the bathtub."

  Dena, Walk In Bathtub Installation

  2016-08-23

• 5★★★★★ - "I am no longer worried about falling in my bathroom now that I have the safety walk in bathtub by Independent Home."

  Frances

  2015-04-24

View all testimonials